Product Guides2 min read • Mar 11, 2026By Ethan Park

How to interpret AI sentiment scores for your brand (Mar 2026 Update 5)

Abhord Quickstart Guide (Refreshed — March 2026)

Abhord Quickstart Guide (Refreshed — March 2026)

Who this is for

New Abhord users who want a fast, reliable way to measure how large language models (LLMs) talk about your brand and competitors—and to turn those insights into action.

What’s new since the last edition

  • Faster survey cycles and drift-aware scheduling: LLM outputs change more frequently; we now recommend weekly or event-triggered runs.
  • Expanded model coverage guidance: Include at least one frontier model, one assistant-style model, one search-augmented model, and one open-weight model for balance.
  • Better entity hygiene practices: Standardize brand/competitor aliases to improve mention detection and share-of-voice accuracy.
  • Citations-first analysis: Track and tag sources LLMs cite (docs, reviews, Wikipedia/Wikidata, GitHub, app stores) to guide content fixes.
  • Scenario sets over single prompts: Run grouped prompts across the funnel (informational, comparative, transactional) to reduce variance and surface consistent gaps.

1) Initial setup and configuration

Goal: Create a clean foundation so Abhord recognizes your brand and competitors consistently.

  • Create a workspace and project

- Name it after the market/use case (e.g., “US — Project Management — SMB”).

- Set default locale(s) and time zone; start with your primary market.

  • Define your brand entity

- Canonical name: Your official brand and product names.

- Aliases: Common misspellings, acronyms, legacy names (e.g., “Acme PM,” “AcmeProject,” “Acme Project Manager”).

- Exclusions: Words that should not count as mentions if they’re generic.

  • Add competitors

- Include canonical names and aliases for each (e.g., “Basecamp,” “37signals Basecamp,” “Base Camp”).

- Group by tier (direct, adjacent, aspirational) for cleaner reporting.

  • Select models to survey

- Suggested balanced matrix:

- Frontier/generalist: at least 1 (e.g., top-tier chat model).

- Assistant-style with tools: at least 1 (often used by end users).

- Search-augmented answer engine: at least 1 (influenced by the open web).

- Open-weight/local family: at least 1 (for transparency and trend contrasts).

- If available, enable geo-routing so models that localize answers are tested in your target country.

  • Configure schedules and alerts

- Cadence: weekly baseline + ad hoc runs after major releases, pricing changes, or big press.

- Alerts: set thresholds for share-of-voice drops, sentiment dips, or competitor surges.

Ethan Park

AI Marketing Strategist

Ethan Park brings 13+ years in marketing analytics, SEO, and AI adoption, helping teams connect AI visibility to measurable growth.

Ready to optimize your AI visibility?

Start monitoring how LLMs perceive and recommend your brand with Abhord's GEO platform.